Publication
Article
Pharmacy Times
Author(s):
Can you relate?
Gone Fishing
When a customer pulls up to the drive-through, a pharmacy employee gives them the total, and they are fishing around for exact change when they pull up.
Missed Your Shot
When a patient makes an appointment for a vaccine at the wrong store, then yells at a pharmacy employee about it.
No Need
Recommending COVID-19 boosters to patients who do not have them and they say, “Oh, no, I don’t need those. I’m fully vaccinated!”