Publication
Article
Pharmacy Times
Adherence to therapy and proper blood glucose monitoring are 2 important counseling points for patients with diabetes.
Adherence to therapy and proper blood glucose monitoring are 2 important counseling points for patients with diabetes.
It has been estimated that nearly 1 in 10 individuals in the United States have diabetes. In the community pharmacy setting, we dispense drugs to treat diabetes on a daily basis. The pharmacy team can play a large role in proper diabetes education and care, however.
Lowering glucose levels and A1C are important goals for any patient with diabetes. It is known that an A1C within guidelines can help prevent microvascular complications such as nephropathy, retinopathy, and neuropathy. Reaching blood pressure and lipid goals are also important steps for patients with diabetes. The community pharmacy can help serve not only as a resource, but also as a hub for accessible clinical services and diabetes care.
Brown bag sessions for patients with diabetes can help you monitor compliance and check for the appropriateness of drug therapy, cost-saving opportunities, and therapy duplications or interactions.
JL is a 67-year-old woman and retired school administrator who does not have a very active lifestyle. JL is coming into your pharmacy today to pick up her monthly refills. You noticed a few months ago that she was having trouble with adherence and, after much work, you were finally able to get all 7 of her prescription medications refilled at the same time. JL is very happy about this, uses only your pharmacy, and hopes this will help her better manage her various conditions.
JL often needs to be asked questions during a counseling session, as she will not offer up information. You notice JL is scanning blood glucose meters in the aisle before you and this prompts you to ask her about her daily diabetes regimen. JL expresses that she is afraid of needles and asks you to not only recommend a meter but to also help her get comfortable using the meter. You suggest a brown bag session and explain to her that you would like to review her medications for accuracy in addition to teaching her about the new meter and strips. JL will stop back in tomorrow at a time when you have overlap pharmacist coverage. JL arrives the next day and her brown bag contains:
Without having lab values or a medical chart at your disposal, you review JL’s medications and make some initial suggestions. You ask JL if she would like to follow up with a medication therapy management (MTM) session. She is not interested at this time but promises that she will follow up with you on her blood sugar testing technique and call you back with her glucose numbers and last A1C. From your professional relationship with her health care providers, you know JL is very compliant with lab work and keeping her appointments.
After reviewing the blood glucose meter with JL and helping her get comfortable testing her blood sugar, you suggest the following:
What other suggestions for JL do you have? How can you encourage her to participate in an MTM session?
Dr. Drury works as a clinical pharmacy specialist in Chicago, Illinois, and Milwaukee, Wisconsin. She earned her doctor of pharmacy from Midwestern University College of Pharmacy in 2007. In addition to her current work, she is a blogger for PharmacyTimes.com and a speaker for Abbott Pharmaceuticals.