Publication
Article
Pharmacy Times
Pet Peeves (August 2020)
This month's pet peeves include impatient patients, those who expect pharmacists to be mind readers, and more.
Ringing the drive-through call button before the car even stops moving. Or hitting the call button from the second lane when you clearly see the tech helping lane 1.
MEDICATIONS MIND READER: When the customer says, "It's your job to know what I'm taking."
CALL ME MAYBE (LATER): When people are on their phone instead of reading the questions on the pin pad and it takes all day.
MESSY COWORKERS: Techs not cleaning up after themselves and not restocking at the end of the night.
Bossy patients, abandoned prescriptions, drive-through demands? We want to know! Send your pet peeves to cmollison@pharmacytimes.com. We'll share them here and in the publication.
