Pharmacy Pet Peeves September 2018

YOU KNOW THE PILL

When patients pour a small pile of different pills onto the drop-off counter, point to one, and tell us, “I’d like this one refilled.”

CLOGGING UP THE LINE

Patients who fill their shopping cart with all sorts of junk food but don’t want to pay a small copay for their cholesterol medication.

OUTDATED SAVINGS IN A MANNER OF SPEAKING

When patients get angry at us for not accepting a coupon that is months past its expiration date.

PET PEEVE FRIDAY

I just wish that patients would be more polite when speaking to me or my colleagues; “please” and “thank you” can go a long way during a long day working at a pharmacy.

Bossy patients, abandoned prescriptions, drive-thru demands? We want to know! Send your pet peeves to PetPeeves@pharmacytimes.com. We’ll share them here and online.