|Articles|October 20, 2016

Pharmacy Times

  • October 2016 Diabetes
  • Volume 82
  • Issue 10

Pet Peeves (October 2016)

Read about brazen bicyclists, impatient patients, and other pet peeves.

ILLUSTRATION BY KIRSTIE BELLE DIONGZON

BRAZEN BICYCLISTS. When customers ask, “Why can’t I use the drive-up window? I’m on a bike.” (Answer: patient safety. Patients get upset even though we have a sign saying, “No bicycles, please.”)

BANKING ON CONSISTENCY. When patients looking for a price break say, “You can’t help me out? I’ve been coming here for years!”

FREELOADERS. Some people think everything should be free … for them!

QUICK TO ANGER. When customers get upset because we can’t rush refills or prior authorizations!

What’s bothering you? Bossy patients, abandoned prescriptions, drive-thrus? Pharmacy Times wants to know. Send your pet peeves to [email protected]. We’ll add them to our ongoing published list. Share your Pet Peeves with Pharmacy Times today!


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