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Armada Health Care (Armada), the nation's largest specialty pharmacy channel management organization, is pleased to announce that it has been awarded Health Call Center, Health Web Site, and Health Content Provider accreditation from URAC.
Armada Health Care (Armada), the nation's largest specialty pharmacy channel management organization, is pleased to announce that it has been awarded Health Call Center, Health Web Site, and Health Content Provider accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry.
"Armada continues to expand its portfolio of specialty solutions and patient services for our member pharmacy network and pharmaceutical manufacturer partners," stated Armada CEO, Lawrence Irene, RPh. "We have a commitment to quality and see URAC accreditation as a critical step in continuing to provide a high-quality, patient-centric approach as we both expand existing services and develop new programs for these important industry partners."
"We applaud Armada on achieving URAC Health Call Center, Health Web Site and Health Content Provider accreditation," said Alan P. Spielman, URAC president and chief executive officer. "In today's health care market, URAC accreditation provides a mark of distinction for organizations to demonstrate their commitment to quality health care."
URAC Health Call Center standards apply to organizations providing triage and health information services to the public when conducted by telephone, via website or other electronic means. The standards assure that registered nurses, physicians, or other validly licensed individuals perform the clinical aspects of triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.
The URAC Health Web Site Accreditation program is an innovative, cost-effective quality improvement service that provides meaningful feedback to health website owners on how to improve the quality of online operations including:
Privacy and security
Health content editorial processes
Disclosure of financial relationships
Linking policies
Consumer complaints
Emerging best practices
The URAC Health Content Provider Accreditation program requires health content providers to develop editorial policies and apply these policies to health content licensed to other websites.
About URAC: URAC, an independent, nonprofit organization, is well-known as a leader in promoting health care quality through its accreditation, education and measurement programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the health care system, and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire health care industry.To learn more about URAC visit www.urac.org.
About Armada: Armada Health Care (Armada) is the industry's largest specialty pharmacy channel management organization. Armada provides comprehensive and cost effective access to the nation's $100 billion specialty pharmacy industry. Armada offers pharmacy providers, manufacturers, health plans and wholesale distributors a total channelmanagement solution through customized patient programs, prescription-data-management services, online platforms andunique purchasing agreements on specialty pharmacy products. For more information about Armada, please visit www.armadahealthcare.com.
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