All professionals should know how to conduct themselves in the business world, and that goes for pharmacists, too.
Health care professionals may not learn this in school, which is why I put together the following 16 tips to help shed some light on how the world operates outside the confines of school.
- Stand up to greet someone you’re being introduced to. This establishes your presence and shows respect.
- Always say your full name clear enough for anyone to at least hear when introducing yourself.
- Learn how to give the perfect handshake. I think we’re judged by our appearance and handshake.
- It’s better to be slightly more formally dressed than underdressed for an occasion. Bonus tip for men: carry an emergency tie in your briefcase if you’re on the fence concerning whether or not you should wear one.
- After a job interview, send a thank you e-mail to follow up.
- Keep your phone in your pocket or bag and leave it on silent. Don’t take it out during meetings.
- Use professional photos for professional websites like LinkedIn. As for social media in general, be careful about what content is out there that may show a less than favorable side of you.
- Always give your e-mails a final look over before sending them. This includes correcting spelling errors, potential misinterpretation by the reader, and double checking the intended recipient(s). I’ve seen quite a few private e-mails mistakenly sent to my entire company.
- Greet your coworkers (even those you may not exactly like very much) with a friendly hello.
- Be mindful of your body language and what it can convey, even if you aren’t conscious about it. Classic examples are crossing your arms and turning your back to someone.
- My advice for alcohol is a one-drink limit. I go for white wine because red wine stains are much harder to get out of your clothes.
- Basic dining etiquette can go a long way. One tip for utensils: the word “fork” has 4 letters, as does the word “left,” so the fork goes on the left side. The word “knife” has 5 letters, as does the word “right,” so keep your knife on the right side.
- When dining, follow the lead of your host/inviter. If they order an appetizer and entree, as opposed to just a salad or a drink, follow suit.
- Business dinners aren’t the best place to try exotic/messy/weird foods. It’s never fun getting sauce all over your suit, and nothing kills a business dinner like an unexpected allergic reaction.
- Never ask for a to-go box at business dinners.
- The host/inviter always pays, irrespective of gender.