Pharmacy Hero: Technician Reassures Patients, Keeps Them Safe During COVID-19

Today, we’re celebrating the work of Andrea Cumberbatch, CPhT, at Costco Pharmacy in New Rochelle, New York. Cumberbatch has worked there for more than 15 years, and now that New Rochelle is in the epicenter of the coronavirus disease 2019 (COVID-19) pandemic, she has continued going above and beyond for patients.

In addition to keeping patients calm and reassuring them that they’ll have their prescriptions, bringing prescriptions to patients’ cars, and doing all the necessary work in the pharmacy, Cumberbatch has even picked up needed items from the store so that patients don’t have to go inside. Even as her own friends and coworkers have fallen ill, Cumberbatch has worked seemingly endless hours to keep the community safe.

Pharmacy Times wants to celebrate the amazing pharmacy staff members who are on the front lines every day. Nominate someone in your pharmacy by emailing AAntrim@pharmacytimes.com with their name, position, and why they’re a hero!