Pet Peeves (January 2018)

The massive number of insurance-related issues we face at the beginning of the year as patients’ plans change.

GESUNDHEIT

When sick patients at the pharmacy counter sneeze without covering their mouths.

OVERNIGHT SERVICE

Patients who come in as soon as we open in the morning to pick up a prescription they called in overnight.

EXPRESS DROP-OFF

When patients drop their prescriptions onto the pharmacy counter and then leave before we can ask any questions.

Impatient patients, abandoned prescriptions, drive-thru demands? We want to know! Send your pet peeves to rmarotta@pharmacytimes.com.