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Irritatingly Irresponsible
When patients refuse to call their doctors about their own medication.
Unnecessary Query
When someone calls to ask what our hours are, even though that is the first thing the automated system announces.
Not My Job
When customers come to the pharmacy pick-up window to check out, because “there is a line up front.”
What’s Bothering You?
Bossy patients, abandoned prescriptions, drive-through demands? We want to know! Send your pet peeves to cmollison@pharmacytimes.com. We’ll share them here and online.